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WestJet Ordered to Reimburse B.C. Passenger for Full Hotel Bill After Delayed Flight

  • A B.C. tribunal ruled that WestJet must reimburse a passenger for $937.18 spent on hotel accommodations after a three-day flight delay.
  • WestJet’s claim that the passenger's hotel expenses were excessive was rejected, as no evidence of cheaper options was provided.
  • The tribunal found the airline's imposed $250 per night cap was arbitrary and inconsistent with regulations.