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- Ricky Kej, a Grammy-winning composer, criticized Air India after facing long delays for paying excess baggage and poor in-flight service.
- Kej described two incidents, including difficulties with payment and inattentive flight attendants ignoring service calls.
- Despite his negative experiences, Kej hopes Air India improves and continues to fly with them in hopes of better service.
Grammy Winner Ricky Kej Criticizes Air India for Poor Service
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